Now Hiring - Tenant Services Coordinator in Skokie, IL

Millbrook Properties is seeking a Tenant Services Coordinator for its Skokie location!

This position is responsible for communication and coordination with tenants, vendors and building staff on site on a wide range of building issues; administrative functions relating to the daily operation of the property; and, administrative and administrative support to the General Manager of the property.

Job Responsibilities

As a Tenant Services Coordinator with Millbrook, you will be...

• Handle incoming calls and service requests to management office and maintain daily relationships with tenants, vendors and building staff.
• Distribute electronic and paper legal documents timely and accurately.
• Accurately code and process invoices for all property services.
• Schedule and coordinate tenant appreciation, wellness, and building events.
• Accurately and effectively use Yardi Commercial Cafe building work order system: open work orders, coordinate and monitor status of work assigned to building staff, close and bill to tenants as appropriate.
• Track and maintain all Certificates of Insurance for both Tenants and Vendors.
• Track and monitor all filing: AP, AR, Lease files, General Files, Service Agreements and Construction in accordance with company standards.
• Generate and distribute monthly tenant rent statements.
• Assist with annual fire warden meeting and/or fire drills.
• Perform other duties as assigned. Assist GM with projects as requested.
• Requires employee presences in the office from 8:30 to 5:00

QUALIFICATIONS include:

• College degree preferred
• Minimum 1 year related experience
• Excellent written and verbal communication skills; ability to write routine correspondence; ability to respond to common inquiries or complaints from tenants and visitors.
• Proactive thinker – able to complete projects with minimum supervision
• Ability to solve problems in standard situations. Requires basic analytic skills.
• Ability to use time effectively and efficiently.
• Experience with Yardi Commercial Cafe work order system or similar systems a plus
• Experience with Yardi or similar software a plus
• Knowledge of MS Office (Word, Excel, Outlook, Power Point)
• Ability to multi-task
• Professional appearance
• Team Player

More information about Millbrook Properties and its portfolio can be found at [please apply online] Properties is an Equal Opportunity Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic or status. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location